Frequently Asked Questions by Customers

What areas does Earl Paddock Transportation ship to?
Earl Paddock Transportation ships anywhere across Canada and the United States including Alaska.
Is Earl Paddock Transportation hazardous material certified?
Yes, we are certified to haul hazardous material.
What qualifies as hazardous or dangerous material?
These are substances or organisms dangerous to life, health, property or the environment. They may occur naturally or be man made. Trucks hauling hazardous material must bear placards identifying the hazardous classification that applies to the specific material.
Does Earl Paddock Transportation have refrigerated trucks?
Yes, we have the equipment to transport perishable goods.
Does Earl Paddock Transportation have team drivers?
Yes, we employ team drivers to meet customer requirements.
Is Earl Paddock Transportation a Customs Broker?
No, we are a transportation company specializing in transporting freight between Canada and the US. Even though we cross the border, being a Customs Broker is a highly specialized field and is strictly audited and govern by both governments. We are affiliated with US and Canadian agents.
Is Earl Paddock Transportation a bonded carrier?
Yes, we are bonded in Canada and the US.
What does “bonded” mean?
Sometimes a shipment is not allowed entry into Canada or the US if the customs officer has found incorrect information on the documentation. If the driver is bonded, customs will allow the driver to put the shipment in bond and take it to a bonded or inland sufferance warehouse where the shipment will wait for the correct documents. Bonded is a term that is also used when a shipment is traveling through a county to get to another country (like a shipment form Canada to Mexico that has to go through the US). Since the product will not be used or consumed in the US, its travels “in bond” under a transit bond through the US and is customs cleared at the US-Mexico port of entry.
What is your fuel surcharge policy?
Due to the continuous fluctuation of gas prices Earl Paddock Transportation finds it necessary to levy a fuel surcharge to our customers. The fuel surcharge is calculated on the average price of fuel over a given period of time.
Are your drivers FAST CARDED?
Yes, most members of our road team are FAST approved.
Are your drivers on Satellite?
Each Earl Paddock truck is equipped with satellite tracing equipment so we know where your freight is at all times.
What is ACE?
The Automated Commercial Environment (ACE) is the modernized U.S. trade processing system designed to consolidate and automate border processing to significantly enhance border security and foster our Nation's economic security through lawful international trade and travel. The current import system for U.S. Customs and Border Protection (CBP), the Automated Commercial System (ACS), was designed in 1984 and eventually will be replaced by ACE as part of a multi-year CBP modernization effort. ACE provides a solid technology foundation for all border security initiatives within CBP.
What are Earl Paddock Transportation terms of payment?
Our terms are net 30 receipt of invoice on approval of a credit check. We accept VISA and MasterCard.
Earl Paddock Transportation